HamiSigorta
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Personal Data Processing and Protection Disclosure Statement

1. Data Controller

Pursuant to the Personal Data Protection Law No. 6698 ("KVKK"), your personal data may be processed by Hami Sigorta Insurance Brokerage Services ("Hami Sigorta"), acting as the Data Controller, within the scope explained below.

2. Categories of Personal Data Processed

Depending on the services provided, the following personal data may be processed:

Identity Information

  • Full Name
  • Turkish Identity Number / Foreign Identity Number
  • Date of Birth
  • Gender

Contact Information

  • Mobile Phone Number
  • E-mail Address
  • Residential Address

Vehicle Information

  • License Plate Number
  • Vehicle Registration Information
  • Brand / Model
  • Chassis and Engine Information

Insurance Information

  • Policy Information
  • Claim History
  • Insurance Quotations
  • Policy Renewal Information

Financial Information

  • Premium Payment Information
  • Bank Account Information (where necessary)

Digital Data

  • IP Address
  • Cookie Information
  • Website Usage Data
  • Call Center Voice Recordings
  • WhatsApp and Online Correspondence

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Preparing insurance quotations
  • Issuing insurance policies
  • Policy renewal transactions
  • Claim management
  • Customer support services
  • After-sales services
  • Identity verification
  • Compliance with legal obligations
  • Risk assessment
  • Fraud prevention
  • Information security
  • Accounting and financial operations
  • Complaint and request management
  • Marketing and promotional activities (subject to your explicit consent)
  • Improving website and digital services
  • Enhancing service quality

4. Methods of Collecting Personal Data

Your personal data may be collected electronically or physically through:

  • Website
  • Online quotation forms
  • Mobile applications
  • WhatsApp
  • Telephone calls
  • E-mail
  • Insurance agents
  • Business partners
  • Insurance companies
  • Public institutions
  • Printed application forms

5. Legal Grounds for Processing

Personal data are processed in accordance with Articles 5 and 6 of KVKK based on:

  • Explicitly prescribed by law
  • Performance or establishment of a contract
  • Fulfillment of legal obligations
  • Protection or exercise of legal rights
  • Legitimate interests of the Data Controller
  • Explicit consent where required

6. Transfer of Personal Data

Your personal data may be shared, where necessary and in accordance with applicable legislation, with:

  • Insurance companies
  • Reinsurance companies
  • Loss adjusters
  • Authorized repair services
  • Healthcare providers
  • Assistance companies
  • Banks
  • Authorized public authorities
  • Regulatory authorities
  • IT service providers

7. Retention of Personal Data

Your personal data are retained securely for the periods required under applicable legislation, including:

  • Personal Data Protection Law
  • Insurance Law
  • Turkish Commercial Code
  • Tax Procedure Law
  • MASAK regulations

Upon expiration of the retention period, personal data are deleted, destroyed or anonymized.

8. Data Security

Hami Sigorta implements appropriate technical and organizational measures including SSL encryption, firewalls, access controls, encryption technologies, backups, access logs and confidentiality obligations to ensure the security of your personal data.

9. Your Rights under KVKK

You have the right to:

  • Learn whether your personal data are processed
  • Request information if processed
  • Learn the purpose of processing
  • Know third parties to whom data are transferred
  • Request correction of inaccurate or incomplete data
  • Request deletion or destruction
  • Request notification of such actions to third parties
  • Object to automated decision-making
  • Claim compensation for damages arising from unlawful processing

10. Application Procedure

You may submit your requests regarding your personal data to Hami Sigorta:

  • In writing
  • Via Registered Electronic Mail (KEP)
  • Using secure electronic signature or mobile signature
  • Or through other methods permitted by legislation

11. Contact Information

Hami Sigorta
Website: https://hamisigorta.com
Email: info@hamisigorta.com
Phone: +90 (551) 149 20 91
Address: Gayrettepe, Yıldız Posta Cd. No:52, D:51, 34349 Beşiktaş / Istanbul / Türkiye

This Disclosure Statement may be updated in accordance with applicable legislation. The latest version will always be published on Hami Sigorta's website.